Chegg Speaks

Voice of an EA – Chandan Kumar

Chandan Kumar, an Expert Answerer (EA) in Mechanical Engineering, has been associated with Chegg for more than three and a half years now. Chandan joined Chegg when he was in his second year of Engineering. Since then, he has answered more than 2,500 questions with an overall CF score of more than 85%. He is one of the most consistent performers on the Chegg Q&A Board. Quality answering is his niche.


Q. Tell us something about your personal and professional life.

I’m from Bokaro, Jharkhand. I have pursued my B.Tech. from Orissa Engineering College, Bhubaneswar, and now preparing for UPSC ESE Examination. I can be termed a ‘Full-Time Chegger’ as I find myself answering on the Chegg Question and Answer Boarding all the time. I started working for Chegg when I was in college, and it’s already been five years. Chegg’s smooth way of operations made my voyage a fantastic one.

Q. How did you come to know about Chegg?

I was introduced to Chegg by some of my friends. It was during the earlier days of Chegg in India. Everyone was curious to know about Chegg and I decided to give some time to know Chegg better. I found Chegg to be the best place to work and decided to join.

Q. How is your overall experience with Chegg?

Working for Chegg has always given me immense pleasure. Chegg is a genuine and reliable online company. At Chegg, I can work with less pressure and at my own pace. I feel proud to say that answering on the Chegg Q&A board has become my hobby, and I’m happy that I’m able to utilize my time in a more efficient way. It is also a learning platform and the best part is that you even get paid for that. Every question tossed at you is challenging. I love challenges and that’s what makes me happy while answering on the Chegg Q&A Board. Each & every question that you answer on this platform, boosts your confidence.

Q. How much time do you spend answering on the Chegg Q&A board?

My coaching and self-study keep me busy throughout the day. But I try my best to spare four to five hours daily to answer questions on the Chegg Q&A board. It has become a part of my daily life. I miss a lot on the day I don’t answer. The more you answer, the more you earn – that’s what motivates me to keep answering. I never set any targets for the number of questions to be answered in a day. I just keep answering as long as I can.

Q. What is your approach towards submitting the best possible quality answers? How do you make sure you provide Quality answers on the Chegg Q&A board?

The first thing that comes to my mind before I start answering any question is to check my capability of answering the question. If the question is beyond my scope of knowledge, I refrain from answering. If the question is familiar to me, I provide the answer to the question in a way that the student can follow easily. I define new technical terms and explain the concept. I break a lengthy solution into logical steps and explain each step for the benefit of the student. If the student poses comments requesting for clarification, I revert to them and clarify. I provide relevant figures/diagrams along with the necessary data for every solution.

Q. How has Chegg helped you in your life/career?

Chegg has helped me to take many tough decisions of my life with ease and has helped me in the pursuit of my targets and dreams. It has helped me increase my level of knowledge and changed my approach towards studies. In addition to this, Chegg has helped me grow and be financially independent. It has given me the confidence to face any challenges that come on the way. In other words, Chegg drove all my fears away.

Q. Can you mention any memorable/special moment of your journey with Chegg?

Memorable moments carve a smile on my face. One night, after answering 39 questions, I felt tired and sleepy. That was one of my highest counts and I was proud of my achievement. When I was about to sleep, I received a call from my coordinator and he asked me if I had answered questions that night. Proudly I replied, YES (as it was the first time that I had solved such a high number of questions). My coordinator motivated me in his style saying, “Experts usually answer 50 questions a day.” I was motivated to answer more questions that night and ended up answering the remaining questions. 😊  

Q. Do you enjoy working with Chegg?

A Big Yes! I enjoy a lot working for Chegg. Especially, when you have such awesome coordinators who make sure that we experts keep going and keep earning high. They make Chegg a better and more fun place to work. My coordinators have always stood for any problems or issues I had and resolved them timely. Without their motivation, this long journey of mine with Chegg wouldn’t have been possible. So, a lot of thanks to my coordinators. For me, Chegg is like a guide, a friend and a motivator.  

Q. How likely would you recommend your friend/relative to join Chegg as an Expert Answerer (EA).

I will highly recommend Chegg to anyone I know, and I have done it many times in the past. Chegg is trustworthy in comparison to others as it always stood by its commitment. The coordinators have taken care of us for whatever problems we faced and made sure that those issues are resolved.

Q. How was your experience at the Experts’ Meet conducted in Delhi?

If I had to say in one word, life with Chegg is just “Phenomenal”. Interacting with the coordinators face-to-face, especially when you are in contact with them for such a long time only via telephonic conversations, was just wonderful. The event was quite interesting and fun-filled. It kept us excited & engaged throughout the day. I wish more such meets are organized. Thanks a lot, to all of you at Chegg for being such a wonderful team. You all are amazing!!