Voice of an EA – Mehr Chakraborty
Q. How did your journey with Chegg begin?
I came across Chegg on an online job portal, at the time when I was looking for a career change. At first, the Expert Answerer position seemed too good to be true!It was an opportunity to share my knowledge with students across the globe and work without a fixed location. I forwarded my resume, took the test, and fortunately, I cleared it. Since then, I have never looked back
Q. Do you work elsewhere or is Chegg the only source of your income?
I used to work in a corporate company, but I quit that job last January and now I work full-time as an Expert Answerer on the Chegg Question and Answer Board. Chegg has been experiencing tremendous growth and there is a huge demand for experts.In fact, I have recommended several of my family members and friends to join the Chegg experts’ community, some of who are now active contributors. As for me, I wish to continue Chegging till the time I can!
Q. Describe your experience with Chegg.
I have been working as an Expert Answerer for the past one year and the experience has been wonderful. I honestly love and enjoy my work. I get to learn something new and broaden my subject knowledge every day. Travelling is my passion and thanks to Chegg, I work from any part of the world, with my laptop and an internet connection. My motto in life is to Eat – Chegg – Travel – repeat. Though I travel a lot, I make sure that I am the topper of the day among the solvers in the Chegg WhatsApp group.
Q. How do you make sure that you provide quality answers?
Chegg gives a lot of freedom. However, with great freedom, comes great responsibility. With the awareness that thousands of students rely on my answers, I constantly strive to be consistent and meet all the quality guidelines. I contribute to Chegg every day, weekday or weekend, to the best of my ability.When I come across questions that I’m even slightly doubtful of, I pass them on to other experts. I proofread my answers thoroughly and use grammar tools to make sure they are free from any errors. “I PUT STUDENTS FIRST”
Q. How was your experience at the meet in Bangalore?
The Expert Meet was a fantastic initiative taken by the Chegg Engagement Team. We got the opportunity to finally see the faces of the engagement heads we’ve been interacting with, every day and meet other experts working with Chegg, sharing their experiences, and their aspirations.Some of the stories of Chegg experts that were narrated inspired and moved me and reinforced my pride of being associated with Chegg. We were also made aware of the company’s past performance, current growth and its future trajectory. This information was, of course, immensely helpful, as it helped me visualize a long-term and stable affiliation with Chegg. What was particularly memorable to me was the warmth with which all of us were received and the praise we were constantly lauded with by the by Chegg team for our performance. I felt very appreciated and motivated to perform better. Although the Expert Meet was a professional gathering, the team ensured that we all had a good share of laughter and fun. Not to mention, the food was great, and we had a hearty meal! A big thank you to everyone who made this possible. I hope to be invited next year and see you all again.”