Voice of an EA – Rishab Gupta
An IT professional, who began his journey with Chegg in 2017; he is a source of great inspiration. He has solved more than 4205 questions throughout his Chegg Journey. He has achieved not just in terms of quantity, but also in quality, with an excellent CF score of 80%.
Q. Tell us something about your personal and professional life.
I am from Ambala, and I am a B.Tech from National Institute of Technology, Kurukshetra. My father is a businessman and my mother, a homemaker. We are two brothers and a sister. I like reading books, playing cricket, listening to music, and watching movies. To relax and unwind, I look out for serene places to meditate. I love spending time with family and friends or visit new places. Goa is one of the best places that I have visited so far.
I am currently working for an organization in Gurgaon as a Web Developer, and I’m doing very well.
Q. How did you get to know about Chegg?
I heard about Chegg from one of my colleagues while doing an internship at a start-up company in Delhi during my college summer break. I was interning as a Subject Matter Expert in the company. Following my colleague’s advice, I took the test and was selected in the first attempt. Initially, I worked on textbook solutions and then on the Chegg Question and Answer Board. I follow the Chegg guidelines and have got adjusted to the standards. I am glad I can help students learn the subject.
Q. How is your overall experience of working with Chegg?
My experience with Chegg has been great. I have been answering on the Chegg Q&A Board for about a year now. It makes me feel wonderful knowing that I can help shape the future of several students. It is immensely satisfying to receive positive comments from students.
In the beginning, I focused more on learning rather than hitting numbers so that I can help students in a better manner. Whenever I found a question from a new topic, I used to take a screenshot of the question and tried to answer during my free time. Thus, it has helped me enhance my knowledge. Thereafter, I gradually increased answering a sizable number of questions, without compromising on quality. My main aim while answering is to maintain good quality. If I don’t know how to answer a certain question, I would rather skip it.The best thing I love about Chegg is it facilitates the learning of both students as well as tutors. Moreover, the more you learn, the more you earn.
Q. How much time do you spend in a day answering on the Chegg Q&A Board? Do you set daily targets?
I set monthly and daily targets. I spend most of the time answering on the Chegg Q&A Board. On average, I spend 5 to 6 hours in a day answering questions.
If I answer some extra questions, I consider it a bonus. If I answer less, then I try to compensate on some other day. I gradually increase the target and try to challenge myself. Setting targets is important and that’s what drives me.
Q. How has Chegg helped you in life/career?
Chegg has helped me in both my personal and professional life. It has made me financially independent. It has also helped me in my professional life. I apply the knowledge I learnt while answering on the Chegg Q&A board in my current job.
Q. Cite any memorable/special moment of your journey with Chegg.
There are a lot of special moments that I experienced while working on the Chegg Q&A board. Once a student posted a question, and the answer I provided was brief and accurate. To my surprise, the student gave a thumbs down. He left a comment that the answer is very bad, and he was not satisfied with it. In response, I asked him what was missing in the answer. He shared his requirements. I reworked on the answer and provided a better answer. The student was quite impressed with the answer. After a few days, he left another comment under the same question asking if there is some way that I could solve his new question, and that made me feel good as I could help a student when he needed me the most.
Q. How do you make sure that you provide quality answers?
The main aim of Chegg and all the experts is to maintain the quality of solutions. I am no different. My primary focus is to maintain quality. For that, I follow the guidelines given by Chegg. Some of the key points for providing a good solution are,
- Provide a necessary explanation in the solution
- If it is a programming question, then provide comments before each line of code, which briefly tells what the particular line of code is doing. This is always helpful for the students to understand the code.
- Provide the screenshot of the code as well as the output of your program.
- The solution should be clear and easily understandable by any person other than the solver. It should not contain anything, which is not a part of the solution.
Q. Do you enjoy working with Chegg?
Yes, I do enjoy working with Chegg. In my free time, I prefer answering questions on the Chegg Q&A Board instead of watching a movie. Answering questions on Chegg has become an integral part of my daily routine without which my day does not seem to be complete.
Whenever I get tired, I self-motivate myself telling – just one more question and then I will sleep. But the same thing happens after I answer that question. Some days, I fall asleep while looking for new questions.
I would really love to recommend Chegg to anyone I know. In fact, I have already recommended Chegg to a bunch of my friends who has started working on the Chegg Q&A Board. All of them are really satisfied working with Chegg. In future, if anyone asks me about a freelancing platform, my first answer would always be Chegg as it is the best out there. Chegg really values our efforts.
Q. How was your experience at the Experts Meet Conducted in Delhi?
My experience at the Experts Meet conducted in Delhi was very good. I met many fellow experts and we shared our experiences with each other. We discussed situations where we went wrong while answering a question. I also met my coordinators. It helped me get to know them personally. All of them were great and very helpful. They are also very hardworking and did an excellent job of organizing the meet. We played games and had a fruitful interactive session.