Voice of an EA – Sudha Rani
Q. How were you introduced to Chegg?
I am Sudha Rani Ganti. I was introduced to Chegg by one of the Expert Answerers in May 2014. He is a neighbor of my parents. When I told that I was searching for teaching jobs, he introduced me to this fascinating role of an Expert Answerer (EA) at Chegg. I soon applied for the job and got selected. Initially, I worked on Textbook Solutions and later I started to answer questions on the Chegg Question & Answer (Q&A) Board. Answering live questions on the Chegg Q&A board calls for guts, because they are challenging.
Q. Where else have you worked before signing up with Chegg?
I hold a Ph.D. degree in organic chemistry. I taught chemistry for FIITJEE and IIT- JEE aspirants at many coaching centers. I gained a wealth of knowledge from basic level to higher level Chemistry while working on my Ph.D. There is nothing worse than wasting away such a wealth of knowledge. Chegg has laid a platform that allows me to impart my knowledge to students, who are desperate to learn the subject. I get to answer questions related to my expertise like the questions on NMR spectroscopy, IR Spectroscopy, CNMR, and I am extremely thankful to Chegg.
Q. How is teaching in a classroom set up different from online teaching?
I don’t find much difference. Even while answering on the Chegg Q&A Board, I assume that the student is sitting in front of me. I follow the same teaching procedure – I simplify a tough concept and make it easy for the student to clearly understand.
Working in a coaching center is very tiresome. One should teach for 10 to 12 hours a day. I am over 50 now, and I want to keep myself away from physical strain. With Chegg, I can work from home with less strain and get decently paid.
Q. Describe your experience with Chegg.
On the Chegg Q&A Board, I receive questions related to various topics of chemistry. I answer questions related to both physical chemistry and organic chemistry. I can answer most of the questions with a low skip rate. Unless I lack resources to answer a certain question, I don’t skip.
Students across the globe follow unique styles of representing chemical structures/patterns. If I go by my traditional style, students may get confused. Initially, it took time for me to understand the difference. However, I quickly got adapted to their styles.
Q. Tell me something about your family.
My husband is an Assistant General Manager for a nationalized bank. I have two adult daughters. The elder one is an engineer – she is married and settled in Abu Dhabi. She is blessed with two daughters. The second daughter is an IIT graduate, and is now living and working in Delhi. We are from Vizag. I did my Masters in Chemistry and Ph.D. from the Andhra University, Vizag. My husband’s job is a transferrable job, so I had to travel with him to Hyderabad and Mumbai. Presently, we are settled in Vizag. Working for Chegg is so flexible because I can answer questions from anywhere. All I need is a laptop with an internet.
Q. How did you balance your private and professional life?
Yes, working from home is an excellent opportunity for people like me, who have other obligations. If I have some priority task to attend, I pause answering for a while. As soon as I finish my work, I resume. Thus, I balance my personal life and professional life. Moreover, I can work at my own pace and set my own goals. As there is no one to boss over me, it is a peaceful job (smiles). The more I work, the more I earn. I find a lot of time to spend with family members and relatives.
Q. What is your daily routine?
begin my day at 4AM. As the question volume is always high, I answer questions almost throughout the day. I take short breaks to rejuvenate. In the afternoon, I cook for myself and have my lunch. After a short siesta, I resume answering on the Chegg Q&A board. In the evenings, I go out for a walk and meet some friends and then go to bed early.
I have a good collection of chemistry books at home and I use them for reference during answering on the Chegg Q&A Board. I also have a lot of soft copies of textbooks for my assistance.
Q. Cite one memorable incident.
Spectroscopy questions are quite challenging. Every time I receive a question related to spectroscopy, it is a feast for my brain. Once I solved a tough question, and gave a lot of detail to explain the methodology to the student. I received a very good feedback from the student for the answer. I was excited and shared my happiness with my husband.
Q. How did Chegg satiate the teacher in you?
As I said, I have a great passion for teaching and I have been doing it for very long. Answering questions to help the students who are stuck gives me immense satisfaction. Moreover, Chegg gives me opportunity to teach international students and I owe a lot to Chegg. The questions are in depth, applicational, and interesting. Questions help the students apply the subject knowledge in a real-time scenario, and that’s what I like about the questions. Overall, I am very grateful to be part of the Chegg family!